HAVE ANY QUESTIONS, EMAIL US AT CUSTOMERSERVICE@MVB6.COM

HOW DO I PLACED AN ORDER?
We recommend that you first create an account so that it makes it easier for tracking of order. Once you are logged into your account you can shop, add to cart and checkout.

HAS MY ORDER SHIPPED?
Click the “My Account” link at the top right hand side of our site to check your order status.

HOW CAN I CANCEL AN ITEM IN MY ORDER?
Please note that once an order has shipped, the order can no longer be canceled. Please contact us at customerservice@mvb6.com.

WHAT KIND OF PAYMENT IS ACCEPTED.
You will find the various payment types on checkout page. You can select PayPal, Stripe (Visa & MasterCard) as well as Splitit. Splitit allows for monthly payment.

WHERE DO WE SHIP TO?
At this moment, we are only shipping within the USA and Canada.

HOW LONG IS THE PROCESSING TIME
It can take up to 7-10 business days for processing.

HOW LONG IS SHIPPING TIME?
For most destinations, it takes 3-6 business days to arrive excluding customs delays.